Annual Service Reminders
Checker remembers every annual for you — boiler services, gas safety records, oil services, the lot. A month before it’s due, we nudge the customer by email, text or a printed letter. You just answer the phone. It’s the easiest money you’ll bill this year.
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Every job you close is a job that’s due again in twelve months. The trouble is nobody remembers — not you, not the homeowner, and definitely not their landlord. So the boiler that you serviced last August quietly rolls into next August and gets serviced by the bloke on the flyer through the door. That’s your customer, your £200, going to someone else because a reminder didn’t go out.
Annual service reminders are the single biggest revenue lever most one-van businesses ignore. Turn them on once and Checker chases every anniversary for you — automatically, on brand, and without you lifting a finger. It’s the closest thing this trade has to free money.
How it works
Raise the cert, the invoice, or the job sheet in Checker like you always do. That’s the trigger.
Reminder goes out one month before it’s due — email, SMS, or a PDF letter you print and post.
The reminder lands in your dashboard too, so nothing slips even if the customer forgets to reply.
Four ways to nudge
Free, unlimited, sent from your business. Best for the customers who actually check email — landlords, agents, commercial.
Straight to their pocket. Highest response rate for residential customers who ignore email.
SMS credits, priced at costChecker generates a branded PDF you download, print and post yourself. The one that actually gets read by older customers who don’t do email.
Every reminder also lands on your diary so you can ring, quote or book straight from the app.
Not just boilers
Anything with a renewal date can trigger a reminder. Tick “remind me” on the job, and Checker takes it from there.
The maths
11
Months after the last job — the default trigger.
1
Month of warning before it’s due — enough time to book, not so early they forget.
~30%
Typical rebook rate on a chased annual. Do nothing and you’re nearer 10%.
Rebook figures indicative; actual results vary by trade, price point and customer mix.
Pricing
Email reminders, printed letters and the reminders dashboard are all in the box — no per-user, no per-reminder fee. SMS reminders use text credits, priced at cost. See the pricing page for the current per-message rate.
Included · unlimited email · SMS at costTurn reminders on today. Every job you file from here on chases itself.
Start your free trial →FAQs
No. Turn reminders on once in settings and every applicable job you file from that point on gets a reminder queued automatically. You can also bulk-tick old jobs if you want to pull historic customers into the loop.
Yes. Set a global default. anywhere from 16 to 1 week before its due. You can also override on any individual reminder. Some jobs need chasing sooner — you’re in charge.
Bounces and failed SMS come back to your dashboard tagged clearly. You get a chance to fix the contact details or fall back to the printed letter for the ones who moved house.
By default reminders send at a sensible weekday time (mid-morning, weekdays). You can tighten that window in settings if you’d rather they land Tuesday to Thursday only, or on a specific day of the week.
Yes. Mark the customer or the individual job as “no reminders” and Checker skips them. Nobody wants a bad-payer chasing you for another job.
Yes — your logo, business address, Gas Safe / OFTEC number, and a polite reminder line. You download the PDF, print it and post it. Checker doesn’t handle the stamp, but it does everything up to the envelope.
